Layer 8 Solutions – About Us
Our Story
In our careers, and at many different employer environments, we’ve worked with many consultants and consulting firms. Some knew what they were doing, some learned as they went along on our dime, and still others were there to only collect their paycheck by making only the easy decisions. Looking at the technical industry as a whole, and focusing on what MSP’s are doing right and wrong, we identified several key areas on which to offer advanced services.
Managed Service Providers generally operate on the principle of performing as much work as fast as possible, without much thought into root cause analysis or adhering to best practices. Layer 8 Solutions operates on the premise of providing the best service, best possible solutions, and best pricing for your needs. With a focus on project work, we will support all technology stacks across all IT disciplines!
Josh Haggins – Managing Partner, Sales and Services
I am a 20 year veteran in the IT arena and what separates me from the rest of the group is my passion for helping others who need assistance with Technology. Along with that, my personality is unlike any other IT individual you have come across; I truly enjoy interacting with various types of people and NO job is ever the same.
Randy Johnson – Head of Technical Services
With over 8 years of “in the field” and “in the trenches” experience, Randy brings a customer focused mentality to all technical problems. Interacting with people to find the best possible solution, in the shortest possible time, allows him to keep customers focused on what they need to be successful.
Guy McPherson – Senior Infrastructure Engineer
With 13 years of technical experience with helpdesk, printers, and Windows troubleshooting, Guy is our senior Engineer and enjoys working on critical infrastructure issues. When he’s not working 24/7 putting out IT fires, he enjoys camping, hiking, and generally being outdoors.
James Jones – CFO / Controller
James, CPA, has the titles Controller, CFO, and VP of Operations in his past. With over 30 year of financial experience with both small and large companies, James is an asset to our growing team.
Gary Jules – Customer Service Manager
With over 4 years of customer service focus under his belt, Gary continues with our “customer first” pillar for success and recently joined our team!